Shipping policy
Shipping Policy:
•All orders are processed within 1-3 business days (excluding weekends and holidays). once your order has been processed and shipped, you will receive a confirmation email with tracking information.
•Once your package is in the possession of the carrier we are not responsible for any lost, stolen, or damaged parcels. If you should have any issues with your order after it’s in procession of the carrier, contact the shipping provider.
Estimated Delivery Times:
Shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method.
- Hawaii (local shipping): 2-5 business days
- United States (Mainland): 5-10 business days
Delivery times are estimated and may vary due to carrier, delays, or weather.
Tracking your order:
Once your order ships, you will receive a tracking number via email so you can monitor your shipments progress.
Lost or Damaged Packages:
If your package arrives damaged or appears lost in transit, please contact us within 7 days of delivery so we can assist you. We are not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses provided at checkout.
Incorrect Address:
Please ensure your shipping addresses is correct before submitting your order. If an incorrect address is provided and the package is returned to us, the customer will be responsible for additional shipping fees.
Contact us:
If you have any questions about shipping, please contact us at:
Email: admin@marnzazagoodies.com